With time and attention in short supply, it’s no surprise that many of us search for video content to answer our burning questions or explore topics of interest. In 2024, visitors to the Litmos YouTube channel spent more than 4,000 hours watching Litmos videos, which included trailers for Litmos training... more
Customer retention is one of those evergreen B2B challenges; how do you keep customers engaged, happy and loyal to your brand? Recently, however, the fight against churn has become much more intense. Customers are more educated than ever, and their expectations are high: a rising number expect fast, personalized service... more
Up until 2020, in-person, instructor-led training made up the lion’s share of learning that organizations created and delivered. In fact, Brandon Hall Group’s 2019 Learning and Development Benchmarking Study found that 96% of companies were using ILT to some degree and it was the most common modality by a long... more
When you’re in the middle of a firestorm, it’s hard to see the bigger picture. It’s tough to take a moment to think about the wider change that’s going on around you. But when you do take that breath, you often start to notice the deeper underlying trends that are... more
