eLearning Blog
What are you binge-watching on TV right now? For me, it’s the latest season of Severance. The storytelling is so good that I cannot wait to see what happens next. Like the staff at Lumon Industries, I’m desperate for answers! I’ve become invested in the narrative, connected to the characters... more
Creating engaging and effective learning content starts with good storytelling. But crafting compelling narratives for learning programs can be a daunting task when you’re the only instructional designer or L&D professional on the team. In this article, I’ll share some simple strategies and tools that you can use to become... more
Do you want to play a game? Head over to LinkedIn and post, ‘What is gamification, and how can it improve my e-learning?’ Then, watch the varied and often misunderstood responses roll in… Many well-meaning L&D professionals still get gamification wrong. It’s not just about adding points, badges, and leaderboards.... more
Customer Experience (CX) is a critical facet of your customer care. Your brand wants to make the experience of interacting with your product as smooth and pleasant for your customers as it possibly can be. Your CX team shoulders that responsibility. They nurture the customer through their post-sales journey, they... more
Your partners are critical to the success of your company’s extended enterprise. They do more than sell or re-sell a product or service — to your customers, they are the face of your brand. According to a recent study, deals close about 46% faster and are 53% more likely to... more
Salespeople are active. They’re active in their jobs, and they are active learners. However, sales training itself tends to be very theoretical. What sales teams often need is a real-life approach to sales, and a chance to apply the skills they’re learning. Using technologies, such as sales LMS, sales enablement,... more
