When you’re onboarding new customers, you’re probably thinking of the information you need to offer them. What learning do they need to use your product effectively? What do you need to teach them in order for them to become power users, and how can you give them the best possible... more
Mission Aviation Fellowship (MAF) is a family of international Christian organizations whose mission is to use light aircraft, and other technologies, to bring help, hope, and healing to some of the world’s most isolated communities. To ensure their staff and partners are equipped to fulfill this mission, MAF turned to... more
In today’s fast-paced workplace, employees are often expected to engage with training and professional development opportunities continuously. While these initiatives are essential for employee growth and organizational success, they can sometimes overwhelm employees, leading to burnout. L&D professionals play an important role in preventing burnout by fostering a supportive, and... more
Executing onboarding is often a bigger challenge than building it. After all, what use is a comprehensive sales onboarding strategy without the support and follow-through? In this article, I’ll share nine ways that you can push your sales onboarding program past the planning stage and begin executing. These tips will... more
It’s safe to say that in 2025, most employees have at least a basic awareness of environmental, social and governance (ESG) concepts and how those concepts relate to their workplaces. To make ensure that everyone in your organization, from frontline workers to C-suite executives, understand the real-world impact of ESG... more
Change is an inevitable part of any organization — and big changes can cause employees to drift and disengage at work. Whether it’s a company-wide transformation or an individual career shift, employees often find themselves needing to reconnect and re-engage with their workplace. This is where employee re-onboarding comes in.... more
For many organizations, onboarding is a fast-paced process crammed into a new hire’s first week. While an initial intensive approach may seem efficient, it often results in information overload, diminished retention, and an underwhelming employee experience. L&D and HR professionals play a critical role in designing onboarding programs that not... more
Revenue leaders in every industry have a basic grasp of how crucial partnerships are for growth and success. But many are at a loss when it comes to getting the most out of those partnerships. How can you ensure that your partners aren’t simply sellers of your brand, but passionate,... more
When we talk about employee onboarding, we’re often referring to new hires who have been recruited from the job market for a specific role in your organization. But how do you onboard an existing employee who makes a move within your organization? What sort of learning does that existing employee... more
Creating engaging and effective learning content starts with good storytelling. But crafting compelling narratives for learning programs can be a daunting task when you’re the only instructional designer or L&D professional on the team. In this article, I’ll share some simple strategies and tools that you can use to become... more
