Sales is one of those jobs that can be mythologized and made into a mysterious magical art. Either a salesperson is naturally very good at sales, or they’re not. They “have it” or they don’t, right? This is obviously not the case. Sales is a collection of skills, and those... more
The digital age and the disruptions arising from COVID-19 have revolutionized the way businesses sell their products and services, but the transition to virtual sales has been a difficult one for many organizations and sales professionals. With buyers complaining about unprepared reps and sales teams struggling to perform due to... more
You’ve hired a new member of your sales team. You’ve sifted through applications, gone through the interview process, and found the person who fits your requirements, your culture, and your organization’s revenue needs. You have high expectations for them. Maybe they’re replacing a top performer on your team. Perhaps you’ve... more
Think of your very best buying experience recently. You probably decided you needed something, did some research on your own, then bought the product with one click. It might have been delivered to you the next day with no shipping charge. The experience was likely simple, seamless, and most of... more
Sales is all about closing the deal, no matter what, right? Not exactly. While making sales is the obvious mission of every sales department, the very best salespeople are most concerned with relationships. Their interest is in providing value to the customer, acting as trusted advisors, problem-solvers, and consultants. Top sales... more
Sales organizations are adapting to selling in turbulent times. They’re dealing with evergreen problems, like making quota and quickly onboarding new hires. At the same time, sales teams are dealing with new challenges, like the increasing expectations of buyers, the move to digital selling, and supply chain issues. It’s not... more
The terms “sales training” and “sales enablement” are often used interchangeably. They are not, however, the same thing. While both training and enablement offer knowledge and support to the members of a sales team, each serves its own purpose when it comes to meeting the needs of both individual salespeople... more
They generate your organization’s revenue, they’re the face of your company, and they work hard to grow your company. Clearly, being in sales isn’t a walk in the park. The job is notoriously high-burnout; sales representatives face looming sales quotas, potential rejection, and the need to make commissions on sales.... more
It’s mid-January already. How are you doing on your learning program resolutions for 2023? Are you staying on track, or are you already sliding back into some bad habits? We know how the beginning of the year can be: you open the year with grand plans to improve, but then... more
Another year is almost over and as we approach the end of 2022 it is time for you to ask yourself, are you training your sales teams for empowerment or just efficiency? Do they feel confident in themselves and their soft skills or just their knowledge of the product? Since... more
